IT4IT™ FOUNDATION

Understand the terminology, structure,
basic concepts and core principles used in IT4IT Reference
Architecture.

Dates

  • IT4IT Foundation
  • TBD
  • 3 days course. Stay tuned.
    We will keep you posted on LinkedIn
  • 9am – 5pm

Introduction

The CDS course provides participants with the tools needed to build, operate, and support IT services. It contains a number of Service Management practices, which are most closely related to operations and support. Examples include ”Change enablement”, ”Deployment management” and ”Release management” as well as ”Service validation and testing”.

Information

The course gives you practical experience through exercises, to understand and create value streams, which support, maintain and operate your infrastructure using the learned practices that are reviewed during the course.

The course will also focus on service performance and service quality. During the course you will also learn about ways to continuously improve services.

Prerequisites for participation

Knowledge of ITIL® is an advantage, but not a prerequisite, as we focus on the detailed IT functions and information flows that must be seen as a supplement to ITIL that has its own justification.

Target group:

The IT4IT course is relevant for managers, IT architects, IT professionals and ITSM architects who want a basic understanding of how IT4IT can ensure an overview, management and anchoring of the framework that governs effective and valuable IT solutions.

Classroom:

ITIL4 Foundation uses teaching material in English using the original ITIL4 terms.

The exam is available in English.

Due to the new structure and the amount of new ITIL4 material, there is a new ITIL®4 certification test.

Students who choose to take the ITIL4 certification exam will receive an exam voucher, which allows them to complete the Certification Test at a time of their choice.

Instructor is native Danish, but in some classes the teaching may be in English if needed.

The price for It4IT – Foundation

Price:

  • 12.600 DKK incl. exam
  • 10.350 DKK excl. exam

Including:

  • Training materials, light breakfast and lunch

Training materials: E-book (pdf) and hand-outs from instructor on the course

Join the IT4IT Foundation course

Send an email to info@businessnow.dk for enrollment in the IT4IT Foundation course. Also if you are a business and want an offer on a business course